About 211 Utah

Get Connected. Get Help.

211 Utah is a partnership of social service organizations supported and run by United Way of Salt Lake, United Way of Central and Southern Utah, and United Way of Northern Utah.

The 211 team works to ensure everyone can access help with ease and dignity. That’s why our services are free, confidential, and available in multiple languages.
Connect With 211

Meeting real needs in real time takes teamwork

211 Utah is a collaborative service of the United Ways of Utah, comprised of a team of compassionate, highly trained Information Specialists, Database Curators, Disaster Specialists, and Outreach Coordinators. We partner with organizations across the state, which allows 211 to provide broad support that ensures timely, effective connections to health and human resources to those seeking help.

62,512

calls answered in 2021

2,500+

providers listed in the database

~10,000

services offered by providers

Explore Community Data with 211 Counts

The data collected from 211 calls and interactions plays a vital role in learning about our state’s health and human service needs and how to meet them. The 211 Counts dashboard provides real-time, searchable data about the number and type of services requested, while keeping personal information confidential
Explore Now

Providers and Partners

211 Utah partners and service providers are part of an extensive network supporting Utahns in need. Their work doesn’t stop after supporting 211 referrals.

Many providers and partners are also in strategic partnership with us to find innovative solutions to the problems our communities face.
Learn More About Our Partners
Popular Service Categories

Our History

2002

The Utah Food Bank starts the Information and Referral System 

2002

Salt Lake, Davis, and Utah Counties launch 211 services

2005

211 mobilizes to help Hurricane Katrina victims, catalyst for national system

2006

Access to services expand statewide in Utah on 211 Day

2011

211 transfers to United Way of Salt Lake from the Utah Food Bank

2012

Becomes unified, statewide system, renamed 211 Utah

2016

A texting platform is incorporated expanding access to 211 Utah’s resource network

2017

An online chat feature and app are launched to increase accessibility to 211 services

2018

Becomes the state’s public information line during disaster response

2020

Earthquake and COVID-19 Pandemic support is provided through 211 interactions and disaster response

2020

Closed-loop referral launches via Connect Us Coordination Center

2020

Partnership with 211 Counts increases data accessibility to partners

Anual Reports