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Utah Community Action

Address

1307 South 900 West
Shriver Building
Salt Lake City, UT 84104

(801) 359-2444

utahca.org

Description:

Empowers individuals, strengthens families, and builds communities through education and self-sufficiency programs. Programs and services include crisis intervention for housing, including rent assistance and rental deposit assistance, food, weatherization, utility assistance, homeless diversion programs and services, and adult education. Offers coordinated homeless services through the Homeless Resource Line. Related volunteer opportunities available.

COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs. Now offering rent payment assistance for those affected by COVID-19, as well as non-COVID-19 related rent assistance.

AKA:

Salt Lake Community Action Program, SLCAP, Salt Lake CAP

Hours:

Office Hours: M - F 8 am - 5 pm
Intake Line: M - F 9 am - 5 pm

Related Resources

Date of Official Change:

August 24, 2021

Address Listings

Physical (Primary)

1307 South 900 West
Shriver Building
Salt Lake City, UT 84104

Mailing

1307 South 900 West
Shriver Building
Salt Lake City, UT 84104

Contacts

Homeless Intake Line

(801) 990-9999

Phone Numbers

Main

(801) 359-2444

Fax

(801) 355-1798

Toll Free

(800) 796-2444

Legal Status:

Non-Profit

Description

Classes, coursework, and certificate programs to help adults reach their career and educational goals. COVID-19 Update: All walk-in and in-person appointments are suspended.

Hours

Office Hours: M - F 8 am - 5 pm Intake Line: M - F 9 am - 5 pm

Required Documents

Varies. Call, email, or visit website.

Eligibility

Varies. Call, email, or visit website.

Fees

No cost

Intake Procedure

Call, email, or visit website. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

Languages

Spanish, other languages available as needed

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Utah
    • Salt Lake County
      • Tooele County
      Edit Service DetailsClick here to see this service (HH-0500.0500) and related services within the Service Tree.

      Special Notes/Funding

      United Way supported Siemer Program and Collective Impact Programs

      Description

      Rental/deposit assistance based on program eligibility requirements, available funding, and staff availability to take on new clients. Funds are provided to families or individuals in crisis when the family or individual can demonstrate that a default or arrears (rental) was caused by circumstances beyond the family or individual's control, which significantly affected their ability to pay. There is limited mortgage payment assistance depending on funding. The Siemer Program is a United Way supported Collective Impact housing / case management program which serves qualifying families for children attending promise partnership community schools in South Salt Lake, Midvale, West Valley, and Kearns with financial assistance. There is homeless family outreach available for students enrolled in a school in the Salt Lake City school district. COVID-19 Update: All walk-in and in-person appointments are suspended.

      Hours

      Office Hours: M - F 8 am - 5 pm Intake Line: M - F 9 am - 5 pm

      Required Documents

      May possibly include ID, Social Security cards, birth certificates, leases, and proof of income or benefits for the past 3 months. Call or Walk in for more information.

      Eligibility

      There are daily assessments for program eligibility. The Siemer Program--Families with children attending Granite Park Jr. High, Lincoln Elementary (South Salt Lake), Moss Elementary, Woodrow Wilson Elementary, Roosevelt Elementary, or South Salt Lake Head Start. Families must be in a crisis housing situation (loss of employment, income, etc.) Homeless family outreach for students enrolled in a school in the Salt Lake City school district. Call for more information.

      Fees

      No cost

      Intake Procedure

      Call (see resource contact info), walk-in, or visit website (see resource contact info) for more information. There are daily assessments for program eligibility. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

      Languages

      Spanish, other languages as needed.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

      • Utah
        • Salt Lake County
        Edit Service DetailsClick here to see this service (PH-1000) and related services within the Service Tree.

        Special Notes/Funding

        Emergency services

        Description

        Crisis intervention (housing, food, utilities, etc.), information and referral, operation of six CAP neighborhood offices, HEAT program, and Head Start Preschool (See separate provider listing.) COVID-19 Update: All walk-in and in-person appointments are suspended.

        Hours

        Office Hours: M - F 8 am - 5 pm Intake Line: M - F 9 am - 5 pm

        Required Documents

        Varies by service. Call, email, or visit website. May possibly include ID, proof of income for past 3 months, birth certificates.

        Eligibility

        Varies by service. Call, email, or visit website.

        Fees

        No cost

        Intake Procedure

        Call, email, or visit website. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

        Languages

        Spanish, other languages available as needed

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

        • Utah
          • Salt Lake County
            • Tooele County
            Edit Service DetailsClick here to see this service (TD-1100.1400) and related services within the Service Tree.

            Description

            Putting together food orders, stocking food on shelves. COVID-19 Update: All walk-in and in-person appointments are suspended.

            Hours

            Office Hours: M - F 8 am - 5 pm

            Required Documents

            May require background check. Call for more information.

            Eligibility

            Minimum age 18. No sexual offenses.

            Fees

            No cost

            Intake Procedure

            Call the main number, or visit website. COVID-19 Update: All walk-in and in-person appointments are suspended.

            Languages

            Will accept Spanish speakers.

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

            • Utah
              • Salt Lake County
              Edit Service DetailsClick here to see this service (FF-0500.1300-200) and related services within the Service Tree.

              Description

              Pantry and other volunteer opportunities available. COVID-19 Update: All walk-in and in-person appointments are suspended.

              Hours

              Office Hours: M - F 8 am - 5 pm; volunteer hours vary.

              Required Documents

              Call the main number for information.

              Eligibility

              Call or visit website.

              Fees

              No cost

              Intake Procedure

              Call or visit website. COVID-19 Update: All walk-in and in-person appointments are suspended.

              Languages

              Spanish and translation as needed

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

              • Utah
                • Salt Lake County
                  • Tooele County
                  Edit Service DetailsClick here to see this service (PX-2400) and related services within the Service Tree.

                  Special Notes/Funding

                  Homeless Diversion Program

                  Description

                  Program is designed to reconnect people with their family or friends to prevent homelessness, and for people seeking shelter by identifying immediate alternative housing arrangements and, if necessary, connecting them with services and financial assistance so they can return to permanent housing. COVID-19 Update: All walk-in and in-person appointments are suspended.

                  Hours

                  Single men, women, and partners: M - F 8:30 am - 5 pm Families through the Midvale Road Home Family Shelter: Su - Sa 8:00 am - 6 pm.

                  Required Documents

                  Call for information

                  Eligibility

                  Single men and women, including individuals with partners who are presently homeless. Family Shelter Diversion program: Families with children under 18 who are presently or imminently homeless.

                  Fees

                  No cost

                  Intake Procedure

                  Call , visit website, or walk in. For single men and women, call the Homeless Intake Line. For families with children under 18, contact the Family Shelter Diversion number or the Homeless Intake Line. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

                  Languages

                  Spanish, other languages available as needed

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                  • Utah
                    • Salt Lake County
                      • Tooele County

                      Contact

                      Name:
                      Homeless Intake Line
                      Phone:
                      801-990-9999
                      Edit Service DetailsClick here to see this service (BH-0500.3100) and related services within the Service Tree.

                      Special Notes/Funding

                      Tenant/Landlord Mediation Program

                      Description

                      Helps resolve conflicts and answer questions between landlords and tenants in areas such as security deposits, eviction attempts, lease issues, repairs, etc. The landlord tenant mediator is a neutral 3rd party. The landlord tenant mediator does not give rental assistance or pay back rent that is due. COVID-19 Update: All walk-in and in-person appointments are suspended.

                      Hours

                      Office Hours: M - F 8 am - 5 pm

                      Required Documents

                      Relevant renter/lease documents. Call for more information.

                      Eligibility

                      Moderate to low income.

                      Fees

                      No cost

                      Intake Procedure

                      Please call or go online. COVID-19 Update: All walk-in and in-person appointments are suspended.

                      Languages

                      Spanish, other languages available as needed

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                      • Utah
                        Edit Service DetailsClick here to see this service (FT-4500.4600) and related services within the Service Tree.

                        Description

                        Empowers individuals, strengthens families, and builds communities through education and self-sufficiency programs. Programs and services include crisis intervention for housing, including rent and rent deposit assistance, food, weatherization, utility assistance, homeless diversion programs and services, and adult education. Offers coordinated homeless services through the Homeless Resource Line. Provides assistance with the Rent Relief Utah application process. COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs. NOW OFFERING RENT DEPOSIT ASSISTANCE FOR THOSE AFFECTED BY COVID-19, AS WELL AS NON-COVID-19 RELATED RENT DEPOSIT ASSISTANCE.

                        Hours

                        Intake Line: M - F 9 am - 5 pm

                        Required Documents

                        May possibly include ID, Social Security cards, birth certificates, leases, proof of income or benefits for the past 3 months, and landlord business license where applicable. Documentation of legal status is not required for Salt Lake City residents during COVID-19. May vary based on program accessed.

                        Eligibility

                        Assistance is based on program eligibility requirements, available funding, and staff availability to take on new clients. Funds are provided to families or individuals in crisis when the family or individual can demonstrate that a default or arrears (rental) was caused by circumstances beyond the family or individual's control, which significantly affected their ability to pay. There are daily assessments for program eligibility.

                        Fees

                        No cost

                        Intake Procedure

                        Call, walk-in, or visit website for more information. COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs. NOW OFFERING RENT DEPOSIT ASSISTANCE FOR THOSE AFFECTED BY COVID-19, AS WELL AS NON-COVID-19 RELATED RENT DEPOSIT ASSISTANCE.

                        Languages

                        Spanish, other languages available as needed

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                        • Utah
                          • Salt Lake County
                            • Tooele County
                            Edit Service DetailsClick here to see this service (BH-3800.7250) and related services within the Service Tree.

                            Special Notes/Funding

                            United Way supported Siemer Program and Collective Impact Programs.

                            Description

                            Empowers individuals, strengthens families, and builds communities through education and self-sufficiency programs. Programs and services include crisis intervention for housing, rent payment assistance and rent deposit assistance, food, weatherization, utility assistance, homeless diversion programs and services, and adult education. Offers coordinated homeless services through the Homeless Resource Line. Provides assistance with the Rent Relief Utah application process. The Siemer Program is a United Way supported Collective Impact housing /case management program which serves qualifying families for children attending promise partnership community schools in South Salt Lake, Midvale, West Valley, and Kearns with financial assistance. There is homeless family outreach available for students enrolled in a school in the Salt Lake City school district. COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs. Now offering rent payment assistance for those affected by COVID-19, as well as non-COVID-19 related rent assistance.

                            Hours

                            Intake Line: M - F 9 am - 5 pm

                            Required Documents

                            May possibly include ID, Social Security cards, birth certificates, leases, proof of income or benefits for the past 3 months, and landlord business license where applicable. Documentation of legal status is not required for Salt Lake City residents during COVID-19. May vary based on program accessed.

                            Eligibility

                            Assistance is based on program eligibility requirements, available funding, and staff availability to take on new clients. Funds are provided to families or individuals in crisis when the family or individual can demonstrate that a default or arrears (rental) was caused by circumstances beyond the family or individual's control, which significantly affected their ability to pay. There are daily assessments for program eligibility. The Siemer Program serves qualifying families with children attending Granite Park Jr. High, Lincoln Elementary (South Salt Lake), Moss Elementary, Woodrow Wilson Elementary, Roosevelt Elementary, or South Salt Lake South Salt Lake Head Start with financial assistance. Families must be in a crisis housing situation (loss of employment, income, etc.)

                            Fees

                            No cost

                            Intake Procedure

                            Call, walk-in, or visit website for more information. For the Siemer Program, see the service contact number. COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs. Now offering rent payment assistance for those affected by COVID-19, as well as non-COVID-19 related rent assistance.

                            Languages

                            Spanish, other languages available as needed

                            Geography Served

                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                            • Utah
                              • Salt Lake County
                                • Tooele County
                                Edit Service DetailsClick here to see this service (BH-3800.7000) and related services within the Service Tree.

                                Description

                                Empowers individuals, strengthens families, and builds communities through education and self-sufficiency programs. Programs and services include crisis intervention for housing (may include rent and/or deposit assistance depending on funding, for qualifying families with children or individuals), food, and utility assistance or assistance with utilities, homeless diversion programs and services, adult education, and other services listed as separate providers (See the Community Action Agencies service term). Offers coordination homeless services through the Homeless Resource Line. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

                                Hours

                                Office Hours: M - F 8 am - 5 pm Intake Line: M - F 9 am - 5 pm

                                Required Documents

                                Varies by service. Call, email, or visit website. May possibly include ID, proof of income for past 3 months, birth certificates.

                                Eligibility

                                Varied by service. Call, email, or visit website.

                                Fees

                                No cost

                                Intake Procedure

                                Call, email, or visit website. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

                                Languages

                                Spanish, other languages available as needed.

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                • Utah
                                  Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

                                  Special Notes/Funding

                                  Renters Education Program

                                  Description

                                  Monthly Renters Education classes are offered to inform renters of their rights and responsibilities. COVID-19 Update: All walk-in and in-person appointments are suspended.

                                  Hours

                                  Intake Line: M - F 9 am - 5 pm Call for information.

                                  Required Documents

                                  Call for information.

                                  Eligibility

                                  Moderate to low income renters; see website for more information.

                                  Fees

                                  No cost

                                  Intake Procedure

                                  Call for class times and registration. COVID-19 Update: All walk-in and in-person appointments are suspended.

                                  Languages

                                  Spanish as available

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                  • Utah
                                    Edit Service DetailsClick here to see this service (BH-3700.8500) and related services within the Service Tree.

                                    Special Notes/Funding

                                    HEAT

                                    Description

                                    Assists with payment of utilities, including crisis payments. HEAT now offers cooling benefits. Water assistance is coming September 2021. COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs.

                                    Hours

                                    M - F 8:30 am - 5 pm

                                    Required Documents

                                    May possibly include ID, Social Security cards, birth certificates, leases, and proof of income or benefits for the past 3 months. COVID-19 UPDATE: Must provide verification of Unemployment Benefit.

                                    Eligibility

                                    There are daily assessments for program eligibility. Visit website. CLIENT MUST BE RESPONSIBLE FOR THE UTILITIES AND AT LEAST ONE HOUSEHOLD MEMBER NEEDS TO BE A US CITIZEN OR QUALIFIED NON-CITIZEN. HOUSEHOLDS WHO MAKE 150% OR LESS OF FEDERAL PROVERTY LEVEL ARE ELIGIBLE.

                                    Fees

                                    No cost

                                    Intake Procedure

                                    Call, walk-in (see resource contact info), or visit website for more information. There are daily assessments for program eligibility. COVID-19 UPDATE: Appointments are currently over the phone and applications are available online for all programs.

                                    Languages

                                    Spanish, other languages available as needed

                                    Geography Served

                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                    • Utah
                                      • Salt Lake County
                                        • Tooele County
                                        Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

                                        Description

                                        Home repairs to improve energy efficiency (insulation, furnace repair/replacement, sealing ductwork, etc); crisis services also available for broken A/C, furnace, or water heater. COVID-19 Update: All walk-in and in-person appointments are suspended.

                                        Hours

                                        Office Hours: M - F 8 am - 5 pm Intake Line: M - F 9 am - 5 pm

                                        Required Documents

                                        Varies. Call, email, or visit website.

                                        Eligibility

                                        Varies. Call, email, or visit website.

                                        Fees

                                        No cost

                                        Intake Procedure

                                        Call, email, or visit website. COVID-19 Update: All walk-in and in-person appointments are suspended. For services, please call or go online.

                                        Languages

                                        Spanish, other languages available as needed

                                        Geography Served

                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                        • Utah
                                          • Salt Lake County
                                            • Tooele County
                                            Edit Service DetailsClick here to see this service (BH-3000.1800-950) and related services within the Service Tree.

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